All of Us Win Time’s Person of the Year

There are a lot of buzz going on about the newest issue of Time Magazine, dated Dec 25th, 2006. Why?

The cover story said it all.

The Person of the Year for this year is “You.” Yes, it is you, and me. Us.

That individuals are changing the nature of the information age, that the creators and consumers of user-generated content are transforming art and politics and commerce, that they are the engaged citizens of a new digital democracy.

Time Magazine 2006 People of the Year

I bet this very issue has generated a lot of buzz and is a great linkbait for Time. A quick search on Technorati revealed that Darren Rowse agreed, and already blogged about it yesterday.

[Time Magazine]

Ways to Measure Tangible Blog Metrics

Measuring blog influence is still more of an art than a science.

Many marketers have difficulties in measuring the impact of blogs for different aspects of their businesses including, but not limited to branding, viral and word-of-mouth marketing, to customer loyalty and referrals.

Perhaps you are still confused to start a blog. You may have successfully convinced your team and boss about the benefits of blogging. Or, you have already been blogging for some time but simply don’t have an idea about how to find out the impact of the blogosphere on your business.

Whether you specially carry out a brand campaign or not, chances are by blogging, other bloggers will start talking about your business, product or service.

How do you monitor the conversation and brand?

How do you prove if a blog post or issue you have just posted is buzz-worthy?

First, it may be next to impossible to calculate precisely how a blog impact your product sales unless the product is specifically promoted through the blog, which is usually not the case.

It is also hard to measure word-of-mouth marketing, because the effect could come weeks, months, if not years later. Not to mention that some of the effects that happen offline.

Measuring Blog Influence

Fortunately, there are many metrics that are available for measurements. Because a blog is also a web site, it is possible to use the usual web metric tools to cultivate numbers.

Additionally, a blog also has its own set of metrics built upon the blogosphere and unique tools.

Some information that you can draw from a blog are based on these tools:

  • Web Site Analytics. The standard web log analysis tool that comes with your web hosting could do it. Alternatively, Google Analytics provides a free but comprehensive service for web and blog owners. While the latter is the most comprehensive free web analytics I’ve seen, it is by no means easy or complete. Right now it has some limitations and also quite a steep learning curve.
  • Blog to email subscription. At the very least, you can monitor the number of subscribers for a period of time. At least one blog to email service includes complete reports like open rate, forwards, bounce rates, unsubscribes, click-throughs, etc. With those numbers, you can measure how subscribers respond to different kinds of blog topics.
  • Alexa ranking. This is more useful if you host your blog under a different domain than your website. Although Alexa ranking does have some drawbacks and relatively inaccurate, it is still useful to measure your blog performance and ranking across weeks or months — assuming that the distribution of visitors who use Alexa toolbar are the same at different times.
  • Blog search. Two of the most popular blog services that allow you to monitor the blogosphere are Technorati and Bloglines. You can monitor different sets of words or domains and have the services deliver alerts to your email inbox or feed reader. This type of service is a time saver and a must-have tool because it is virtually impossible to read all the blogs to determine if there are chatters around your brand or product.

Regularity is The Key

When it comes to using above tools to figure out blog influence, it is necessary that you do it on a regular interval. I suggest weekly.

Although you can gather all the numbers and calculate progresses on a predetermined interval, make it a habit to check the blogosphere every day or even more frequently.

Blogging is about conversations and participation. If there are other bloggers who talk about your brand, you want to respond in a timely manner.

Blogging is also about setting aside some of your time to research the blogosphere and your target market to keep them engage with your blog. Having a blog on hiatus is sometimes worse than having none at all.

Proceed with Caution

Each web analytics software behaves differently. Find out how it works first before you proceed on getting the numbers for your metrics. Only through sound understanding of the tools that you can get meaningful metrics.

For instance, Technorati provides two numbers of links. The first is the links for the last six months, while the second is total links. You want the second number to accurately calculate the number of inbound links you have over a period of time.

All of these numbers by no means are the key performance indicators, but at least they give your some insights into how your blog contribute to your marketing and business as a whole.

Solving Duplicate Content Issue in WordPress

WordPress, like any other blog software, allows blogger to concentrate more on blogging instead of the intricacies of creating and uploading a new page and make available the links to the new page via related pages.

The problem is, one blog post or content appears in multiple pages on the blog. This poses a duplicate content problem for search engines. Is it a real problem?

Duplicate content in WordPress especially falls under one of these conditions:

  • Posting only once a day. The exact same content should be available at least in the homepage (if you display only the latest post), the permalink, and date archive page (/year/month/date/ for example).
  • Displaying only one post per page. Content should be accessible at least through the permalink, date archive page, category pages (/category/name/page/x/), blog home pages (/page/x/).
  • Assigning more than one categories to a post. This risks of having even more duplicate content across multiple categories.
  • Using calendar or monthly archive. Yet another place where duplicate content can appear is in the daily archive (calendar) pages and monthly archives.

Sometimes the differences in the duplicate content pages are only in the title tag of the posts and perhaps some metadata information.

This problem often leads to pages being marked as supplemental pages in Google result pages. This is not good, because they are not available for main index but only for result pages where not enough results exist for the searched terms.

If your blog is doing well on search engines, perhaps you don’t want to do anything with it. But as your blog grows, it might be of an issue for you though.

Webmaster World forum recently has a discussion thread about this.

Some of the proposed solutions include:

1. Adding meta content in the header

Ask search engines not to index some pages. You can add the extra information between the <head> and </head> section of the page. In WP, you could do it by modifying the header.php file of the theme.

If you want allow search engines to index only homepage, permalink for blog posts and static pages, add the code below:


<?php if(is_home() ¦¦ is_single() ¦¦ is_page()){
echo '<meta name="robots" content="index,follow">';
} else {
echo '<meta name="robots" content="noindex,follow">';
}?>

Note: Please make changes and use the code very carefully. I have a blog which one of its category pages ranks very well in Google and brings me quite some traffic. You might lost traffic if you fail to plan properly.

2. Use excerpts for indexes

Avoid displaying full post in every pages but in the permalink of the post. Personally, I like full posts but still this is a solution to reduce duplicate content issue.

Assigning the same categories for a set of posts will end up with duplicate content in some places though. But the chances are much less if you also implement the third method below.

3. Display multiple entries on indexes

Having multiple blog posts in index pages like categories, date archives, and others reduce duplicate content in more than one pages.

Using both excerpts and multiple entries make the duplicate content appear even less frequently.

4. Use category specific template

WordPress allows you to assign specific template page with a category. Just add category-.php template file into the theme directory. You can find the category number in the “Manage Categories” section in your dashboard.

By creating unique content page for each category, you can create unique pages across multiple categories.

5. Using robots.txt

If you utilize wildcards in robots.txt, it applies to only Googlebot. The standard defines that no wildcard in robots.txt only applies to the “User-agent” string.

The following code in robots.txt

Disallow: /categories/

will disallow indexing of all content starting with /categories/, including folders and files beneath it.

Final note: Again, some bloggers never have problem using WordPress regarding duplicate content in search engines. But if you suspect the culprit of your problem in search indexes is in duplicate occurrences of the same post, you may want to try one of this method.

Blogging as Part of Lead Nurturing Process

Is it possible to use a blog in the middle of lead nurturing process?

If blogging could be a great tool to capture leads, is it possible to help move the leads from prospects to customers?

The answer is a firm “yes”.

First and foremost, visitors who come to your blog for the first time have different level of knowledge about their problems. Perhaps, they are just searching for a solution to remedy their existing problem. They may know what they want to improve their business or life.

Assuming everyone is on the same boat is a big mistake.

Let’s digress for a moment.

According to a revent survey, marketers can possibly increase conversion from 1.1. percent for email marketing if they increase relevance and targeting different set of prospects — or segmenting — with the right messages to 3 or 5 percent, depending on the data they use to determine appropriateness.

Another example, people are searching for all kind of information. If they search for “antivirus”, you will have harder time to sell than if they search for “brand-x antivirus benefits” or “buy brand-x antivirus.”

Providing the right kind of information in your blog and open them for discussion is powerful. Not only they can express their opinion, but others could also learn from it and see how you respond.

You need to understand your sales process in detail, segment prospects and create the right content for each sales funnel.

Web content can shorten a complex sales. As a medium for publishing Web content and discussion, a blog is ideal to capture attention of multiple buyers in all the buying process.

Often, you can also direct prospects to a blog for more information. It is more valuable than your own content because it has user generated content as part of the comment or feedback. People don’t trust you, but they trust others.

When it is time for salesperson to contact the prospect, he will be more ready and open for discussion.

Remember that proper coordination with sales is required to make the blog as useful as possible.

Blogging for Complex Sales

Blogs have been used in both business-to-consumer (B2C) and business-to-business (B2B) successfully.

Yet they are both quite different.

B2C sales processes are usually simpler than B2B’s.

The latter might involve long sales cycles with multiple decision makers.

Sales teams become ineffective because buyers are now increasing their expectation. Traditional sales and marketing messages are suspicious.

The lack of trust is something marketers should overcome. Not by trying to overwhelm the prospects with more marketing messages.

More is never a solution to “too much”.

The more complex the sale, the more information the prospective buyers need before making buying decisions.

What a blog could help early in the process is to start the dialogue.

If your blog visitors are interested with what you have to offer, they will raise their hand. Frequently, this means subscribing to get a white paper or special report, reading more of your content regularly through RSS feed, etc.

Having multiple marketing channels to reach the same audience will help your brand and smoothen the sales process. All in an environment where they are more ready to buy.

Asking for strangers or suspects to raise hand is what a blog can do very well. The next step is up to you. As the lead enters into the sales process or funnel, it is your strategy to move them one step at the time. As complex the sales could be, a blog provides a good start.

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